
Customer Assistance
Welcome to Easycash Lending Company Inc.! At Easycash Lending Company Inc., we prioritize your financial security and consumer rights. This manual serves as a guide to our policies, ensuring transparency, fairness, and compliance with the Financial Consumer Protection Assistance Mechanism (FCPAM) as mandated by the Bangko Sentral ng Pilipinas (BSP) Circular No. 1169.
⚠️ Important Advisory
Easycash Lending Company Inc. DOES NOT COLLECT FEES at any stage of the loan application process.
Payments should only be made through our authorized payment channels under the official account name: Easycash Lending Company Inc.
Any payments made to personal bank accounts, remittance/payment centers, or cash transactions outside of Easycash-authorized facilities WILL NOT be honored.
For payment verification, contact us immediately.
Thank you,
The Easycash Team
🤝 Non-Discrimination Policy
Easycash Lending Company Inc. believes in equal financial opportunities. We do not discriminate based on:
- Race, age, ethnicity, or origin
- Financial capacity
- Gender or sexual orientation
- Disability or health condition
- Religious or political affiliation
All loan approvals are based solely on objective financial criteria and risk evaluations.
🔒 Full Disclosure & Fraud Protection
Your security is our priority. To protect you from fraudulent transactions, we implement:
- Secure & encrypted transactions
- Immediate assistance for fraud-related concerns
- Timely transaction notifications
- Consumer education on fraud prevention
If you suspect any fraudulent activity, contact us immediately through our official channels.
📑 Privacy & Protection of Client Data
Your personal information is protected under the Data Privacy Act of 2012 (RA No. 10173). We ensure:
- Secure storage and processing of personal data
- Transparent privacy policies
- Collection of only necessary information
- Protection against unauthorized access
We are registered with the National Privacy Commission (NPC), and our Data Protection System (DPS) is valid until February 13, 2026.
📞 Consumer Assistance Mechanism
We value your feedback and concerns. For inquiries, complaints, or assistance, you can reach us through:
- Email: loans@easycash.ph, feedback@easycash.ph
- Facebook Page: Easycash Philippines
- Facebook Direct Support: Easycash Direct Support
- Mobile Numbers:
- SMART: 0947 595 6151
- GLOBE: 0927 784 7091
We ensure that all concerns are addressed fairly, efficiently, and in a timely manner.
🏦 Compliance with Financial Regulators
Easycash Lending Company Inc. complies with regulations set by:
- Bangko Sentral ng Pilipinas (BSP)
- Securities and Exchange Commission (SEC)
- Insurance Commission (IC)
- Cooperative Development Authority (CDA)
This ensures fair practices, consumer protection, and adherence to financial laws.